Engaging in a feedback conversation that provides valuable insights can be challenging. This five-part model offers practical tools you can start using right away to advance your career. Inspired by Tom Henschel‘s excellent podcast, this advice from a 2005 episode is still relevant today.
1. Ask Often
Consistent inquiries build trust. When you ask for feedback regularly, people believe you genuinely want to hear their thoughts.
2. Ask a Varied Audience
Diverse perspectives lead to better insights. Solicit feedback from different groups—fans, critics, superiors, and direct reports—to identify common themes.
3. Be Specific
Focused questions yield richer feedback. Frame your questions to target specific areas for improvement or goals you have in mind.
4. Use a Feedback Script
A structured approach can be very effective. Try the Start/Stop/Continue model: “What should I start doing, stop doing, and continue doing to be more effective?”
5. Respond Appropriately
Acknowledge feedback with gratitude or ask for clarification. Avoid defensiveness to ensure future feedback is honest and useful.
For more detailed insights, refer to Tom Henschel’s original podcast and blog post.
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